We take your privacy very seriously and treat all your personal information as confidential. This policy relates to your use of this website;
The data you provide to us and our use of that data.
Generally you can use our site without providing any personal information. To the extent that we ask you to provide personal data (such as your name, address or email address), this is on a voluntary basis on your part. This data is not disclosed to third parties without your express consent.
What type of data do we collect?
When you shop on this site, you may be asked to enter personal information such as your name, email address, billing address, delivery address, telephone number(s), product selection and password. Basic personal details, including your name and email address, are also required when you sign up to receive newsletters.
We may ask you for your date of birth (optional), which will be used to identify you if you wish to make changes to your account or order over the phone.
We do not store credit or debit card information.
We will use the information you provide to enable us to process your requests and provide you with the services and information offered through our website that you request. After obtaining your consent, we may contact you by e-mail with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
Disclosure to third parties
Your phone number can be used for order status notifications and announcements of the latest deals and campaigns.
Your actual order details may be stored with us but for security reasons we cannot retrieve them directly. However, you can access this information by logging into your account on the Site. Here you can view details of your orders that have been completed, those that are open, those that will be sent soon and manage your address details, bank details and any newsletter you may have subscribed to. You undertake to treat personal access data confidentially and not make it available to unauthorized third parties. We cannot take any responsibility for misuse of passwords unless this error is our fault.
SSL, encryption technology and payment data
Our agent will process the payments you make via the Site. You must provide us, our agent or the location information only with accurate and not misleading information and you must update it and inform us of changes.
We have appropriate technical and security measures in place to prevent unauthorized or unlawful access to, loss, destruction, deterioration or destruction of your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption using Secure Sockets Layer (SSL) encryption. While we are not able to guarantee 100% security, that makes it difficult for a hacker to decrypt your data. We strongly recommend that you do not provide all credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards regarding the collection and disclosure of your information. Our security procedures mean that we may sometimes ask for proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.